CUSTOMER SERVICE
The Waymire Group is committed to providing customer service that is relationship-driven and customer-focused. We represent publishing partners that believe in what is best for students. Our top priority is to assist you in making the best educational purchasing decisions for your school or district. Our representatives can come to your location with sample materials and catalogs, also, for your convenience, we have an on-site sampling showroom where we can meet to discuss your specific needs. We offer immediate assistance when you have been informed that you have funds that must be spent quickly. We can create timely quotes, follow your purchase order through the publisher’s processing system, update you with order status reports, alert you when your order has been shipped, and provide you with invoices.
TRAINING & CONSULTING
Often our role extends beyond simple sales, as we also offer training, implementation support, and ongoing customer service to ensure educators make the most of the materials provided.
FOLLOW THROUGH
Once you have placed your order, we are there to help you track your order and to take care of any questions or concerns that should arise from your order. We will manage your order from inception to delivery to ensure it arrives correctly and on time.